Assurant Health Supports HIPAA Transactions
Assurant Health currently supports the exchange of the following HIPAA transactions with our providers. Assurant Health follows the standard operating rules defined by Phase I, I and III of the CAQH\CORE requirements. Visit CAQH.org
for more information.
Register to be a trading partner
Assurant Health supports the exchange of real time based eligibility, benefits and claims status transactions under the Affordable Care Act.
Electronic Remittance and EFT transactions
Assurant Health supports the electronic remittance and EFT transaction through our business affiliate Change Healthcare (formerly known as Emdeon). To receive electronic remittance or payment from us, enroll with changehealthcare.com
Scheduled Availability and Downtime
Assurant Health’s system to support HIPAA transactions is available 24 hours a day, 7 days per week with the following exceptions:
Routine maintenance - is performed on Sunday mornings between 6 – 9 a.m. Central Time. Transactions submitted during this time may receive rejection messages indicating that Assurant Health is unable to process their transaction at that time.
Planned/scheduled outage/non-routine downtime (outside of the weekly maintenance window) - notification of any planned outage will be sent to the email address(es) provided for the trading partner at least one week in advance of the planned outage. Transactions submitted during this time may receive rejection messages indicating that Assurant Health is unable to process their transaction at that time. If feasible we will post the actual scheduled non-routine downtime on this website.
Unplanned outage/emergency downtime - notification of an outage will be sent to the email address(es) provided for all impacted trading partners as soon as possible if the outage is expected to be for an extended period of time.
to view the Assurant Health Holiday Schedule.