Health Care Reform Rebates

For answers to common questions about the Health Care Reform rebates, a provision of the Affordable Care Act (health care reform), please see the Frequently Asked Questions below.

Medical Loss Ratio – What does it mean?

The Affordable Care Act (health care reform) requires health insurers to meet what is known as the Medical Loss Ratio (MLR) standard that means
health insurers must spend a certain minimum percentage of premium revenue on health care services for its customers. If this MLR standard is not
met, the difference will be refunded to customers in the form of rebates.

Please see the Frequently Asked Questions on this page for more information.

To learn more:

Contact Options
  • If you bought your policy through an Agent or on your own call: 800-392-1816.
  • If you have a policy through your employer or you are the employer call: 800-392-1880.

Frequently Asked Questions – Select your category below

For Individuals


I received a rebate
I did not receive a rebate

Rebates by state1

For Employees


View FAQs for employees

Rebates by state1
Disclaimers
  • 2014 Health Care Reform Rebate distributions based on 2013 Premium, maps coming soon.

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