Frequently Asked Questions – Select your category below
2014 Health Care Reform Rebate distributions based on 2013 Premium
Medical Loss Ratio – What does it mean?
The Affordable Care Act (health care reform) requires health insurers to meet what is known as the Medical Loss Ratio (MLR) standard that means health insurers must spend a certain minimum percentage of premium revenue on health care services for its customers. If this MLR standard is not met, the difference will be refunded to customers in the form of rebates.
Please see the Frequently Asked Questions on this page for more information.
- If you bought your policy through an Agent or on your own call: 800-392-1816.
- If you have a policy through your employer or you are the employer call: 800-392-1880.
MLR calculations for 2013 rebates are underway
Rebate checks for 2013 will be mailed by
July 1, 2014
Multiple factors affect the rebate calculation
To learn more: