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Health Care Professionals
Contact Assurant Health
We're here for you when you need help.
Find the quickest way to connect to the answers you need with the topics below.
Questions about billing, claims or benefits?
Our customer care specialists are available to assist you Monday through Friday, 7 a.m. – 6 p.m. CT.
Note: If you are an Individual Major Medical customer, and a resident of Alaska, specialists are available Monday through Friday, 7 a.m – 7 p.m CT.
Major Medical (Individual and Family Plans)
Fixed Benefit (Assurant Health Access® Plans)
Small Business (Employers & Employees)
Fully-Insured Employer Plans
Self-Funded Employer Plans
Short Term Needs and Students
Supplemental Coverage (dental, accident or critical illness insurance)
Looking for information on Billing?
Update Your Bank Account Information
Update Your Credit Card Information
Request a Change to Your Payment Date
Ask a General Billing Question
Looking for information on claims?
How to File a Claim
Ask a General Claims Question
How to order ID cards
ID cards can be ordered through an online email request or by phone.
Request ID Cards
Questions about how Assurant’s exit impacts your plan?
Use our FAQs to learn more about how you should proceed with your current Assurant Health plan.
View FAQs for your situation
Need an interpreter or other help to contact us?
We accept TTY (text telephone) calls if you are hearing or speech impaired. If English is not your primary language and you do not have an interpreter available, or if you have special needs, please let us know you need assistance.
Need help logging in?
If you forgot your username, password, are having trouble viewing your EOB's, or need help setting up your account, give us a call at 800-375-7895 Monday through Friday, 8 a.m. – 5:30 p.m. Central time.
*If you've forgotten your policy number or your plan is no longer active, call 800-800-1212 to speak with a Customer Care Specialist.
Request a Change to Your Address
Are You Looking to Find a Doctor in Your Network?
Would You Like to Cancel Your Plan?
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